Privacy Policy

1. Information We Collect

We may collect:

Name, email, and phone number (for RSVP and text communication)

Social media handles (if provided)

Payment information via secure third-party processors

Photos and videos taken during events

2. How We Use It

We use your information to:

Manage event registration and communication

Send event updates, reminders, and promotions

Improve user experience and safety

Share event highlights and promotional materials

3. SMS Messaging

Your phone number will be used only for communications related to Palm House LA.
We will never sell or share your number with third parties for their marketing purposes.
Message frequency varies. Message and data rates may apply.

Opt-Out: Reply “STOP” to unsubscribe.
Help: Reply “HELP” or email [email protected].

4. Data Security

We maintain commercially reasonable safeguards to protect personal data from unauthorized access or disclosure.
All payment information is processed by PCI-compliant third parties.

5. Data Retention

We retain your data only as long as necessary for the purposes described above.

6. Your Rights

You may request access, correction, or deletion of your personal information at any time by emailing [email protected].

7. Cookies & Analytics

We may use cookies or third-party analytics to monitor website activity and improve performance.